I've heard this phrase far too much in recent weeks. It's usually come in two phases. I like to call them Viral Desire and Paid Popularity. Here's how they work.
Viral Desire
A traditional print media company begins to dabble in the digital world. Having a voice and distinct editorial style they figure their content will play well online, just as it has on the newsstands. A new Digital Team is hired and a framework is established to leverage content online and drive organic traffic growth. Within three months, traffic from natural search results has doubled and continues to grow steadily. This, however, is not enough for the Men In Charge. They want more, and they want it faster. "Let's Go Viral," they say.
Of course, to the reasonably intelligent among us this is a ridiculous statement. Far too often the Men In Charge believe that something will happen simply because they say it will.
The Digital Team explains that Going Viral requires, above all else, quality content. "Videos!" demand the Men In Charge. And so non-trivial sums of money are spent on editing stations and high definition video cameras and expensive paid-hourly editors. The video is shot, and edited, and transcoded, and uploaded, and YouTubed, and the Men In Charge say - Let's Go Viral.
And, guess what? Nothing happens. That is, the content created is fine but not exceptional and it's received online as such. Some people look at it. Most don't. It's certainly not viral.
Paid Popularity
The internet, with all it's wonders, has truly been a boon to mankind. We are living in the midst of a revolution, driven by technology and a seemingly bottomless pit of entrepreneurs. As with any period in history where the rules of the game have changed at such a rapid pace, there are those who seek to subvert the system and profit from the gaping holes that technology's advance leaves behind. Here are some examples from the Internet Era in which we live:
Overpriced HTML - In the early-mid 1990's, when the World Wide Web was freshly spun and corporate America was racing to get online, services companies sprung up by the thousands. These firms would hire freshly minted philosophy majors, bestow upon them the lofty title of Web Master, and bill them out at $150 / hour to create brochure-ware websites. And they made a lot of money doing it, too - that is, they did until 2001.
Earnings-Free Startups - Bubble 1.0 was infamous for new companies whose cost model far exceeded their revenue model, and most of them never found a way out of that hole. Bubble 2.0 has solved this problem by eliminating revenue all together, and so far it's worked. Twitter, anyone?
AnyHat SEO - I liken the modern day SEO to the Aristotle toting Web Master of 1995. Nobody's really sure what she does, but they're willing to pay large sums to get it done. The greatest part about this swindle is that the SEO guarantees nothing - except that they'll try really hard to improve rankings.
UPDATE: Case in point to the above - Expensive SEO
One of the fastest growing segments of this exploitation set are purveyors of popularity. Just as SEO has become an over-hyped beauty contest and relevance reduced to a function how many inbound links a site can generate, the notion of online popularity is further blurred when you consider the following services are available for hire:
- Paid Diggs - Going rate $1 - $2 per Digg
- YouTube Subversion - Ever seen a "Featured" video play while you're tinkering with that new Facebook application you just added to your home page? $25,000 will buy you 100,000 embedded YouTube video views.
- Paid Links / Blog Posts - Old Faithfuls, I know, but worth mentioning.
- StumbleUpon CPC - A legitimate offer from SU, for $0.05 CPC you can have as much traffic as you want. Seems harmless at first glance, but consider that the stumbler who gets the page served to them has no idea it's paid placement.
In this world where popularity can be had for a price, how can we trust any story that lands on the front page of Digg, or any site served from StumbleUpon, or any video that has Gone Viral?
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